We’ve created the right tools to help you diagnose, report and fix issues with your giant services.
Check our frequently asked questions.
Run a broadband/WiFi speedtest.
Have a support session booked in? One of our engineers may request a remote support session using this tool.
Check your ongoing support tickets or create a new one.
Check terms for returning your giant service equipment.
Think there’s a fault? Report a fault to our support department.
Check uptime status of core giant services.
Check Network coverage orcheck your network speed here.
Looking for answers? Explore our knowledgebase for tutorials, troubleshhoting tips and much more.